DC Chartered Health Plan, Inc.
1025 15th Street, N.W.
Washington, D.C. 20005
Telephone: 202-408-4710
Toll free: 1-800-799-4710
Fax: 202-408-4730
Web site: www.chartered-health.com
Web contact: mailto:webmaster@chartered-health.com

Chartered Health Plan’s Member Services Department
Telephone: 202-408-4720
Toll Free: 800-408-7511
E-mail: member-services@chartered-health.com

Chartered Health Plan’s Claims Customer Services
Telephone: 202-408-3988
Toll Free: 1-800-556-3997

Chartered Health Plan’s Utilization and Care Management Department
Telephone: 202-408-4823
Toll Free: 800-408-7510

Chartered Health Plan’s Provider Relations Department
Telephone: 202-408-2237
Fax: 202-408-1277

RapidTrans Transportation Service for Chartered Health Plan
Telephone: 202-408-4729
Hours of Operation: Monday-Friday 8AM-7:15PM - Saturday 8AM – 1PM

The Nurse Advice Line
Telephone: 202-408-4720
Toll Free: 800-408-7511
Hours of Operation: 24 hours/day, 7-days/week

Chartered Health Plan’s TTY/TTD Line
Telephone: (202) 216-9885
(800) 570-1190 Toll Free

Chartered Health Plan’s Health Education Program
(202) 408-3985

Chartered Health Plan’s Compliance Hotline
(800) 688-2594 Toll Free

Houston Associates, Inc. (Enrollment Broker)
Telephone: 202-639-4030

Quality Plan Administrators (QPA) Dental & Vision Services
Telephone: 202-722-2744
Toll Free: 1-800-900-4112

DC Department of Health
Addiction, Prevention and Recovery Administration (APRA) Substance Abuse Services
Toll Free: 1-877-612-4357

Medicaid Complaint Line
1-800-788-0342

DC Office of Administrative Hearings
(202) 727-8280

<Back