Home arrow Contact Us
Contact Us Print E-mail

Contact Us

 

 

 

 

 

 

DC Chartered Health Plan, Inc.
 1025 15th Street, N.W.
 Washington, D.C.  20005
 Telephone: 202-408-4720
 Toll free: 1-800-408-7511
 Fax: 202-408-4730
 Hours of Operation: Monday - Friday, 8:00 a.m. - 5:30 p.m.
 Web site: www.chartered-health.com

Member Services Department
 Telephone: 202-408-4720
 Toll Free: 800-408-7511
 E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Claims Customer Services
 Telephone: 202-408-3988
 Toll Free: 1-800-556-3997

Compliance Hotline
 Toll Free: 1-800-688-2594

Utilization and Care Management Department
 Telephone: 202-408-4823
 Toll Free: 800-408-7510

Provider Relations Department
 Telephone: 202-408-2237
 Fax: 202-408-1277

Transportation Service (LogistiCare)
 Reservations Line: 800-315-3485 (to schedule an appointment)
 Where's My Ride: 800-315-4094 (For pick-up from an appointment or to check the status of your ride)

Community Relations
 Telephone: 202-596-3832
 Fax: 202-408-4731

Please fax requests for Chartered's participation in Community Events to our Community Relations fax number listed directly above.

Web Master
 Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 
 
Attention Providers: Click here for New Obstetrical Authorization Form effective 5/1/10
Chartered Family Health Center

Quick Tools

Find a Physician
Find a Pharmacy
Find a Drug

NCQA ACCREDITATION

2009 NCQA HEDIS Compliance Audit Seal

2009 NCQA HEDIS Compliance Audit Seal

NCQA Accreditation

The National Committee for Quality Assurance has awarded Chartered an accreditation status of Commendable for service and clinical quality that meet NCQA's rigorous requirements for consumer protection and quality improvement. According to Margaret E. O’Kane, President, NCQA, "Achieving an accreditation status of Commendable from NCQA is a sign that a health plan is serious about quality. It is awarded to plans whose service and clinical quality meet or exceed NCQA’s rigorous requirements for consumer protection and quality improvement."