Chartered Health Plan, Inc.

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For Our Members

Thank you for choosing DC Chartered Health Plan, Inc. We recognize that you have choices and we are pleased that you have chosen Chartered.

As a valued member, you get a variety of health care programs and services. To help inform you about services available to you, Chartered provides:

A Welcome Package to all new members that includes your Member Identification Card, Member Handbook and other important health care information.
New Member Orientations (meetings) to inform you about benefits available through Chartered and allow you to ask questions and find out where to go to for health care services.

In addition, Chartered also offers great programs such as:

Healthy Rewards Program that provides special gifts when you get health care services to keep you health.
Special Events and Promotions that include:
- Holiday Celebrations
- Immunization Drives
- Health Fairs with lots of free give-aways
- New Member Orientations
- Baby Showers

For more information call our Customer Service Department:

Medicaid (202) 408-4720 or toll free (800) 408-7511
Alliance (202) 842-2810 or toll free (866) 842-2810

For Our Members

DC Medicaid Members

DC Healthcare Alliance Members

Attention Providers: Click here for New Obstetrical Authorization Form effective 5/1/10

Quick Tools

NCQA ACCREDITATION

2009 NCQA HEDIS Compliance Audit Seal

Latest News

NCQA Accreditation

The National Committee for Quality Assurance has awarded Chartered an accreditation status of Commendable for service and clinical quality that meet NCQA's rigorous requirements for consumer protection and quality improvement. According to Margaret E. O’Kane, President, NCQA, "Achieving an accreditation status of Commendable from NCQA is a sign that a health plan is serious about quality. It is awarded to plans whose service and clinical quality meet or exceed NCQA’s rigorous requirements for consumer protection and quality improvement."